International Deliveries Now Available

Help Center

Ordering Information

How can I order the products?

Gelatin Health products are available for purchase online at the shop. The full range can be viewed here. If you have any problems ordering online then feel free to call the office and place an order over the phone...

I want to buy locally - where can I purchase Gelatin Health products?

The products are available at stores around Australia. You can find a store local to you here on the store finder page. If there is no store local to you the please order online or call the office to place an order...

How long will it take to receive my order?

Online orders are dispatched on Monday, Wednesday and Thursday. Orders placed before 10am QLD time will be processed the same day. We use Australia Post for delivery...

What are the payment options?

When ordering online payment can be made by either PayPal / Credit Card or choose to make a Direct Deposit if this method is preferable. We also accept cheques and money orders for those who still prefer the 'old school' method...

Please, mind that only logged in users can submit questions